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Vales & Hills Biomedical Tech Ltd. (“we”, “us”, or “our”) operates the website https://www.vhekg.com/ (the “Site”). This Privacy Policy explains how we collect, use, and protect the information you provide when using our Site.

As a developer and manufacturer of professional portable ECG and telemedicine technology, we respect your privacy and are committed to protecting any personal data we receive from you.

1. Information We Collect

We only collect information that you voluntarily choose to provide to us, as well as limited technical data collected automatically when you visit our Site:

A. Information You Provide (Inquiry Form)

When you submit an inquiry or contact us through our website, we collect the following details that you enter into our contact forms:

  • First Name & Last Name
  • Email Address
  • WhatsApp / Phone Number
  • Subject & Your Message / Inquiry Details

B. Automatically Collected Technical Data

When you browse our Site, we automatically collect basic log data. This may include your computer’s IP address, browser type, referral page, and the pages you visit on our Site. We may use standard web analytics tools (such as Google Analytics) to help us analyze traffic and improve the website’s performance.

2. How We Use Your Information

We use the information we collect solely for the following business-to-business purposes:

  • To respond to your product inquiries, send quotes, and communicate about our portable cardiology and respiratory solutions (such as Bluetooth ECG systems for iOS/Android, PC-based ECGs, Holter ECG monitors, Stress ECG systems, Spirometry devices, ECG simulators, and medical-grade ECG accessories).
  • To analyze website traffic and optimize the technical performance of our Site.

3. Sharing of Your Information

We do not sell, trade, rent, or lease your personal information to third parties. We will only share your information:

  • With trusted service providers who help us run our website or manage our business communications, under strict confidentiality agreements.
  • If required by law or to protect our legal rights.

4. Data Security

We implement standard and reasonable physical, technical, and administrative measures to secure the personal data we collect. However, please be aware that no transmission of data over the internet or method of electronic storage is 100% secure. While we do our best to protect your personal data, we cannot guarantee its absolute security.

Our website may contain links to external platforms or professional associations. Once you click on these links, you will leave our website. We are not responsible for the privacy practices of external websites, and we encourage you to read their respective privacy policies.

6. Contact Us

If you have any questions about this Privacy Policy or wish to request the deletion or correction of the inquiry details you have submitted, please feel free to contact us:

  • Company Name: Vales & Hills Biomedical Tech Ltd.
  • Office Address: Bldg, 46-1, BDA International Business park, Beijing 100176, China.
  • Email: [email protected] / [email protected]
  • Phone/WhatsApp: +86-13811905131
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